Patient Information

Caring for your dental health shouldn’t mess with your day. At Clayray, you can get safe, low-dose examinations & OPGs done in minutes.

We make it easy for you…

Bulk billing available

For OPG (panoramic dental x-rays) and Lateral/Pa Cephs if you have a valid Medicare card.

Medicare rebate available

For Cone Beam CT (CBCT) scans when referred by a specialist. Bulk billable if you are over 75 and referred by a specialist.

Fast, on-time appointments

All our dental radiology appointments generally run on time. We try to have you out of the clinic before the end of your allocated appointment time slot. OPG and Cephs/Bone Age examination appointments take 15 minutes, while Cone Beam CT appointments take 30 minutes.

Films on the same day

You can collect your films on the same day. Please wait 5 minutes for your OPG/Ceph., and 15-30 minutes for your Cone Beam CT.

Convenient location

Located in the Farrer House building at Level 1, 24 Collins St. Melbourne. We are a 5-minute walk from Parliament train station and just in front of the Collins St/Spring St tram stop.

Open
Monday
8:30 am
5:00 pm
Tuesday
8:30 am
5:00 pm
Wednesday
8:30 am
5:00 pm
Thursday
8:30 am
5:00 pm
Friday
8:30 am
5:00 pm
(closed during public holidays)
Collins St view - Clayray Dental

Appointments

Appointments are required for Cone Beam CT (CBCT) imaging. If you are taking your CBCT films with you on the day, please allow extra time. No appointments required for OPG, Lateral Ceph, Bone Age. If you need an urgent Cone Beam CT, please call the clinic and we will try to fit you in. Waiting times of up to 30 minutes may apply.

Medicare card
Signed referral form by your dentist
Any previous relevant x-rays
Request a CBCT Appointment
Cone Beam CT (CBCT)
OPG X-ray
Lateral/PA Ceph
Bone Age

Our dental x-ray services

Orthopantomogram (OPG)

A 15-second scan that produces a 2-D image demonstrating all your teeth and jaw joint as well as part of your sinuses and nasal cavity. Is often requested before and after your dental check-up or for a general overview of your oral status, gum levels and wisdom teeth.

Lateral Ceph/ PA Ceph

A 2-D scan to demonstrate the side and front profiles of your facial bones. This scan Is often requested prior and during your orthodontic treatment for braces as well as for surgical procedures involving your jaw and maxilla.

Cone beam CT scan

A high-resolution 15-second scan that produces 3-D images of your teeth and jaw. Is requested when further information is needed to assess and decide the best treatment plan for you. Cone Beam CT scans are often requested for wisdom teeth extraction, root canal fillings, dental implant planning, facial surgery planning, orthodontic planning and jaw joint pain.

VISITING US

Waiting time...

We’re big on punctuality, because no one likes to wait around. Rest assured, once you’ve arrived, we'll try to see you in minutes. Plus, your appointment will only take 15 minutes so you'll be out in no time!

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Frequently asked questions

I have been referred to a different clinic; can I still come to you?

Yes you can, as long as the request form has been signed and dated within 12 months, and the referral is for a Cone Beam CT, OPG or Lat Ceph/PA ceph.

How are you different to other larger medical imaging clinics?

Other medical imaging clinics may provide a wider range of examinations such as general x-rays for the whole body, Medical CT scanning, Ultrasound, MRI. We are considered a general radiology clinic with a focus on dental only examinations.

I am pregnant. Can I still have my x-ray procedure?

If you are pregnant, we recommend that you consult with your dentist or GP whether you should still have the examination. If the x-ray procedure is deemed necessary then we will still carry out the x-ray request. Lead shielding is available on site to help reduce dose to unnecessary body parts.

Do I need a referral form?

Yes. We can only perform an x-ray examination on you if you present with a valid request form that indicates which examination has been requested, signed and dated by a dentist, dental specialist or health professional such as a GP.

Do you have wheelchair access?

We are able to see patients who come in wheelchairs, however it depends on the size/type of the wheelchair and also the ability of the patient to sit up, or slightly weight bear. Please call for more info.

How long are the examinations?

We recommend you allocate 15-20 minutes for general examinations and 20-30 minutes for Cone Beam CT examination. The scans themselves only last between 10 and 15 seconds. If you are short for time, recommend to call to make a booking or call ahead even if you want to come on a walk in basis just to check how the appointments are going

Why is my dentist asking me to have a Cone Beam CT scan?

A Cone Beam CT (CBC) scan provides high resolution imageryin 3D. In other words, it helps provide more information to the dentist tobetter help them in deciding the best treatment plan for your circumstance.Most dentists will only refer if they think they need more information beforethey can properly decide how to proceed with your dental treatment.

Do I need an appointment?

While we accept walk-ins for general examinations such as OPG and Lateral cephs, you are more than welcome to call and secure an appointment with us if you are running on a tight schedule. The waiting time for these examinations are generally within 10-15 minutes to be seen. And the actual examination will take you just 5 minutes.

Getting there

Parking
Metered parking available on Little Collins St, Exhibition St & Bourke Street. Level parking at Wilson Parking (Parkade: 34 – 60 Little Collins St)
Public transport
Parliament train station is a 5-min walk away. Trams 11, 12, 48 & 109 on Collins St are close by, or take the tram up Burke St towards Spring St (5-min walk)
Wheelchair access
Wheelchair access is available. Some limitations apply. Please call for more information.

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About Clayray and our friendly staff

Clayray Dental Radiology is committed to caring for you and your dental health. Conveniently located in Melbourne’s CBD, we’re easy to find (and easy to visit). Our friendly, expert team is always available to chat and eager to help you in any way. We look forward to offering you the highest standard of care and will always ensure we make the process quick, easy and stress-free. Because at Clayray, our patients are our priority, and your dental health is our number one concern.